Question 1

How much will my cleaning cost?

Accepted Answer

You can calculate the total price of your cleaning by visiting the booking page. The order summary section will include the total price, a summary of the services you selected, and a rough estimate of the time it will take to clean your home based on the services selected.

Question 2

Can I get an estimate?

Accepted Answer

You can calculate the total price of your cleaning by visiting the booking page. The order summary section will include the total price, a summary of the services you selected, and a rough estimate of the time it will take to clean your home based on the services selected.

Question 3

What happens after booking?

Accepted Answer

We'll follow any instructions you indicated for entering/leaving your home. If you're waiting for our team please allow a 30 minute arrival window to account for traffic and other mishaps. Your card will be charged for the service after we complete the cleaning.

Question 4

When is my credit card charged?

Accepted Answer

We put a hold of funds the day prior to your cleaning. The funds are charged the day of the cleaning after we clean your home.

Question 5

What's included in my cleaning?

Accepted Answer

Besides the Bathroom/Bedrooms you choose, our cleanings include the kitchen, living room, and dinning room. A checklist of the specific areas we clean is available in the pricing page.

Question 6

What's not included?

Accepted Answer

The following items are not included as part of our cleaning services: exterior windows, mold removal, excessive clutter removal, heavy lifting, cleaning high surfaces, junk removal, cleaning of biohazards, post construction cleaning.

Question 7

How long will my cleaning take?

Accepted Answer

The time varies from home to home. Our booking form includes a rough estimate of how long you'll cleaning will take based on the services you choose.

Question 8

Do I need to be present during the cleaning?

Accepted Answer

It's up to you. Most of our customers are not present during their cleanings. There are different ways to arrange our visit. You may leave keys in a hidden place (under the mat, in the mailbox, etc...), with a neighbor, front desk, or give us a spare. We take great responsibility in securing keys and access to your property.

Question 9

Do you provide your own cleaning products?

Accepted Answer

We'll bring everything necessary to clean your home. We use cleaning products that are pet and family safe. If you would like us to use your favorite cleaning product, just let us know where you keep it in your home and we'll accomodate your request.

Question 10

How many people will come clean my home?

Accepted Answer

We usually work in teams of 2. We are a highly motivated cleaning team with vast experience in the cleaning industries. Rest assured that you'll receive a high quality cleaning!

Question 11

What areas do you service?

Accepted Answer

We serve Las Vegas and areas surrounding Las Vegas, Nevada. Special arrangements can be made for homes outside our service area. Click here to see a map of the areas we serve.

Question 12

What are your hours of operation?

Accepted Answer

Home cleaning services can be scheduled from 8AM through 4PM Monday through Saturday. Our office hours are from 9:00AM to 8:00PM Monday through Friday.

Question 13

Are you bonded and insured?

Accepted Answer

We are bonded and insured. Our business is a registered LLC in the state of Nevada.

HOW CAN WE HELP?

HAVE QUESTIONS?

Here are the answers to the most frequently asked questions about our cleaning services (Click question to show answer)

How much will my cleaning cost?

Can I get an estimate?

What happens after booking?

When is my credit card charged?

What's included in my cleaning?

What's not included?

How long will my cleaning take?

Do I need to be present during the cleaning?

Do you provide your own cleaning products?

How many people will come clean my home?

What areas do you service?

What are your hours of operation?

Are you bonded and insured?

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